Why is user awareness training recommended alongside Zscaler's services?

User awareness training is highly recommended alongside Zscaler's services primarily to equip users with the knowledge necessary to recognize security threats. This training plays a crucial role in a comprehensive cybersecurity strategy, as even the most advanced security technologies can be less effective if users are unaware of potential risks and do not understand how to respond appropriately.

By providing training that emphasizes threat recognition, users become more vigilant and informed stakeholders in the organization's security posture. They learn to identify phishing attempts, social engineering attacks, and other malicious activities that could compromise security. This proactive approach is essential because human error is often a significant factor in security breaches. Users who are educated about the kinds of threats they may encounter can help mitigate risks by making informed decisions and reporting suspicious activities.

The focus on equipping users with the knowledge to recognize threats enhances the overall effectiveness of Zscaler's solutions, laying a foundation where users complement technological defenses with their awareness and proactive behaviors.