When enrolling Zscaler Client Connector, how many times does a user authenticate to the SAML IDP?

When enrolling the Zscaler Client Connector, the user authenticates to the SAML Identity Provider (IDP) twice—once for Zscaler Internet Access (ZIA) and once for Zscaler Private Access (ZPA). This dual authentication process is essential because ZIA and ZPA serve different purposes within the Zscaler framework.

ZIA is responsible for securing internet access, including web filtering, threat protection, and data loss prevention. In contrast, ZPA provides secure access to internal applications without exposing those applications directly to the internet. Because of the distinct functions of ZIA and ZPA, the authentication process integrates with the SAML IDP for both services separately, ensuring that the user has the appropriate credentials and authorizations for both internet access and private application access.

This structure facilitates a clear and secure authentication flow, allowing users to access different Zscaler services while maintaining proper security protocols.