What is the purpose of the ZDX Deep Trace feature?

The ZDX Deep Trace feature is specifically designed to collect detailed information about user devices. This capability is essential for diagnosing issues and enhancing user experiences by providing insights into the performance and status of devices accessing the network. It allows administrators to gather data on various aspects, including device type, OS version, and application usage, thus enabling informed decision-making in terms of network management and user support.

While monitoring network speed and bandwidth management relate to the overall performance of the network, they do not capture the granular device-level data that Deep Trace provides. Threat resolution also focuses on identifying and remediating security incidents rather than device details, highlighting that the purpose of Deep Trace is distinct and centered around user device information solicitation and analysis.