How does Zscaler provide user notification and coaching?

Zscaler provides user notification and coaching primarily through browser notifications. This method allows for real-time communication directly within the users' web browsing experience. When users navigate the internet, browser notifications can effectively alert them to security threats, policy violations, or important updates, enhancing their awareness and promoting safe online behavior.

Browser notifications are particularly advantageous because they are immediate and relevant to the browsing context, meaning users receive timely information without needing to check their email or other platforms. This method encourages proactive learning and compliance by integrating seamlessly into the users’ workflow, reinforcing good security practices as they interact with online resources.

While email reminders and in-app messages may also be used for communication, they do not provide the immediacy and situational relevance that browser notifications deliver. Social media alerts, although widely used in other contexts, are not typically linked to personal security notifications within an enterprise environment. Thus, browser notifications serve as the most direct and engaging method for user coaching and notifications in the Zscaler framework.